Front Desk Worker

De-Escalation and Active Shooter Training

Participants will learn to remain calm and think clearly in high-stress situations. The session includes techniques for de-escalating tense interactions, recognizing aggression signs, and maintaining safety.

It also covers responses to active shooter situations, including protection and effective communication with authorities. Training emphasizes real-world scenarios and confident decision-making during critical moments.

  • Recognize early warning signs
  • Defuse situations before they escalate
  • Respond with confidence in emergencies

Next Opportunity for this event: TBA